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Home  >  Education  >  Instructors

The Center relies on a core group of expert instructors to teach our seminars and Certificate Program sessions.

Nonprofit Leadership Certificate Program Instructors:

Nonprofit Management Certificate Program Instructors:

"Main Course" Public Seminar Instructors:


William A. Albright, CPA

Mr. Albright has more than 30 years experience and is currently Principal with Albright, Hill & Sumpter, PC. He earned his BBA from the University of Texas at Arlington (1976) and has national firm accounting experience (1979 – 1980).

He is a long-time volunteer instructor/speaker and holds various directorships. He has experience as a United Way Stewardship volunteer and currently services as the President of the Dallas Fort Worth International Chaplaincy.

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Nadine Bell

Nadine Bell, the President of The Burrell Group, is an organizational effectiveness consultant and coach specializing in conflict transformation, change management, and strategic and action planning. For over twenty years Nadine has facilitated operations to collaboratively plan projects, expand creative problem solving, enhance productivity and positively impact the bottom line. 

Her customized interventions are built around participatory processes that create strategic alliances, develop consensus, build trust, and maintain effective communications.  Nadine works with stakeholders to develop a shared vision and commitment to operating principles that both prevent problems and provide the means to resolve conflict. She assists management in creating excellence in its leadership by developing skills to manage change and transitions, plan strategically, and deal with difficult behaviors and situations. Her clients include Fortune 500 companies and businesses in the engineering, manufacturing, finance, legal, health care, service, and transportation arenas as well as educational institutions, municipalities, not-for-profits and the United Nations.

An award winning speaker, seminar leader and keynoter, Nadine is a Past Chair of the International Association of Facilitators. She earned her Bachelors and Masters Degrees from the University of Michigan.

An experienced facilitator, trained mediator and mentor trainer of the Technology of Participation Group Facilitation Methods, Nadine is the only facilitator to hold the Certified Professional Facilitator, Certified Master Facilitator and Certified ToP Facilitator designations and she assess facilitator candidates for all three certifications globally. 

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Bobbi Bilnoski

Bobbi Bilnoski is a national strategic planning consultant and principal of Concinnity Network, in Dallas, Texas. Bobbi has 20 years experience in community empowerment and is widely known for fun, interactive leadership retreats. 

Bobbi established the Interaction Institute for Social Change in Dallas working with civic leaders, police chiefs, superintendents, and mayors, to help them achieve a greater social impact in pursuit of individual and collective missions. With extensive certifications in group dynamics, Bobbi is a gifted facilitator in creating multi-stakeholder collaborative networks.

In addition to consulting, training and speaking, Bobbi contributes time as a senior associate and program advisor of the Center for Nonprofit Management in the areas of organizational assessment, strategic planning, and program outcome logic models. Her entrepreneurial passion and unique perspective is contagious and inspires people to tap into the power of participation and lead their organization or community to reach their vision of success and achieve bottom-line results.

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Carol Clyde, Ph.D.

Carol joined Southern Methodist University as the Director of Leadership and Community Involvement in July of 2003. Carol was previously the Director of Internships and an Assistant Professor at Lynn University in Boca Raton, Florida. Carol has worked in higher education as an instructor, developing community service programs, directing internship initiatives, and served for a year as an AmeriCorps member. 

In the nonprofit sector, Carol has been involved as a volunteer with a number of agencies and worked as a staff member for more than five years in the field of Domestic Violence. She is an instructor with the SMU School of Education and Human Development, teaching courses in Leadership Theory and Civic Leadership. Carol works as a facilitator for the Key Leader program of Kiwanis International, where she works with high school students in developing their leadership skills. 

She attended college at Radford University and did graduate work at The College of William and Mary and Florida Atlantic University. Carol's hometown is Cave Creek, Arizona.

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Detrick DeBurr

Detrick DeBurr, for the past 9 years has served as CEO of Digital Rhythm Inc., an Information Technology Services provider based in Dallas, Texas. In 2005 Black Engineer Magazine named him a Modern Day Technology Leader. He is a graduate of Darden University’s Minority Equity Boot camp, a program that educates minority business owners to access the private equity capital markets. In 2001, Mr. DeBurr received Stanford University’s Digital Visions Fellowship for his efforts with the Digital Literacy Alliance in Ghana, West Africa. Mr. DeBurr is the author of “Deal Us In! How Black America Can Play and Win in the Digital Economy” (2001 Anji Publishing). He is currently working on another book “A Good Hard Punch in the Gut: From One Entrepreneur to Another” that discusses the pitfalls and advantages of building businesses in the minority community.

Detrick is a graduate of Dallas Blueprint Leadership and served as the 2006 Advisory Board Chair for the program. He continues to serve on the Blueprint Advisory Board and volunteer his time with the Center for Nonprofit Management.

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Maria Dixon

Ph.D., University of Missouri-Columbia/Organizational Communication
ThM., Candler School of Theology, Emory University/ Homiletics
MDiv., Candler School of Theology, Emory University
BS/Marketing, the Culverhouse School of Business, University of Alabama

Dr. Maria Dixon is currently an Assistant Professor of Corporate Communication and Public Affairs at Southern Methodist University, in Dallas, Texas. Dr. Dixon’s primary research interests are in examining manifestations of organizational power in corporate, non-profit and religious contexts; organizational culture and identity; and organizational communication pedagogy.

Dr. Dixon’s articles appear in top journals including Management Communication Quarterly, Southern Journal of Communication, Liturgy, and the Journal of Communication and Religion. She currently serves as a member of the editorial board of the Journal of Religion and Communication, as well as, a reviewer for Management Communication Quarterly.

As founder of mustangconsulting, the in-house communication consulting group comprised of top students in the Corporate Communication Division, Dr. Dixon has developed a pedagogical/service learning model that is heralded by their corporate and non-profit clients such as Southwest Airlines, Dance Theatre of Harlem, and the Texas Ballet Theatre. Servicing clients both in Dallas and New York, mustangconsulting has been featured by the media in the New York Times, The Dallas Morning News, Fox News, and CBS.

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Darrell Harris

Darrell Harris is a Certified Public Accountant with over 16 years of progressively responsible experience in the field of financial accounting. Darrell operates a private practice dedicated to being best in class for providing core financial accounting services to business enterprises and not-for-profit organizations.

Before Starting his business MicroBooks Management in Dallas, Darrell was a:

  • Senior Auditor with PricewaterhouseCoopers
  • A Finance Director with Motown Records
  • A Fiscal Director for a nonprofit
  • And a professor for the University of Southern California

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Cynthia T. Johnson, LMSW-AP, CFRE

An independent consultant to private and public institutions, Ms. Johnson is coordinator of Courage & Renewal - North Texas and senior facilitator for the national Center for Courage and Renewal. A long time advocate for children and adults who care for children, she has provided executive leadership to numerous non-profit organizations and community wide initiatives in Tarrant County including Gill Children's Services, Child Study Center and Tarrant County Youth Collaboration. 

Cynthia's areas of emphasis are assisting individuals and groups in making connections between their inner lives and their vocations, community development, leadership development, cross cultural collaboration and fund development.

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Michael W. Massiatte, JD

Michael Massiatte is an attorney with Hunton & Williams.  His practice focuses on providing advice and representation to employers in labor and employment law matters, including EEO litigation, non-competition and trade secret litigation and compliance with state and federal employment laws.  His experience includes: litigation in state and federal courts, defending employers against claims of discrimination, harassment, retaliation, and wrongful discharge; provides counseling and advice to employers regarding day-to-day issues such as discipline, termination, accommodation, benefits and leave; and counsels clients in litigation avoidance and compliance with federal and state employment-related laws.

Prior to his employment with Hunton & Williams, he was an associate with Vincent | Moyé and Vial, Hamilton, Koch & Knox, L.L.P.  He is a member of the State Bar of Texas; the American and Dallas Bar Associations, Sections of Labor & Employment Law; Dallas Association of Young Lawyers; William “Mac” Taylor Inn of Court and a fellow with the Dallas Association of Young Lawyers Foundation. 

He was named in Texas Monthly as a "Texas Rising Star" in employment litigation defense in March 2010 and was a member of the Dallas Association of Young Lawyers Leadership Class.  He received his J.D. from St. Mary's University School of Law and his B.A from the University of Texas at Austin

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Michelle A. Mendez, JD

Michelle A. Mendez, is an attorney with Hunton & Williams whose practice focuses on restructuring, bankruptcy and related litigation. She typically represents parties in distressed financial situations, including corporate boards, debtors, creditors, lenders, committees, equity holders, trustees, examiners, financial advisors, liquidators, and purchasers of assets. She litigates directors' and officers' fiduciary duty and various types of fraud claims, among others. Michelle is a member of the Dallas Bar Association where she has served as Chair of the Commercial Law and Bankruptcy Section. She is also a member of the American Bankruptcy Institute, the Turnaround Management Association, the International Women's Insolvency and Restructuring Congress, the Women's Finance Exchange, and the Dallas Bar Foundation. She has been active as a Research Fellow with The Center for American & International Law, a member of the President's Council at the University of Texas Southwestern Medical Center, and as the Vice President and member of the Board of Directors of the Sammons Center for the Arts. In the past Michelle was quite active with the Texas Accountants and Lawyers for the Arts, where she assisted numerous non-profits in their start-up activities.

Michelle grew up in West Virginia and graduated from the University of Charleston in December 1983, attended Sophia University in Tokyo in 1982, and obtained her law degree from the George Washington University in 1987, before relocating to Texas. She is a frequent speaker and volunteer.

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Cynthia B. Nunn

Cynthia is a career nonprofit professional currently serving as President of the Center for Nonprofit Management. She returned to the Center to lead this nationally recognized management support organization that increases the performance and impact of more than 1,300 nonprofit organizations in the North Texas area. Past nonprofit leadership roles include President/Chief Professional Officer of the Boys & Girls Clubs of Greater Dallas, Inc., a youth development organization serving 10,000 youth in Dallas, Texas and Executive Director of Bryan's House, a nationally acclaimed pediatric AIDS organization in North Texas. Prior to these positions, she was Director of Consulting Services for the Center for Nonprofit Management and had an extensive career in managing employment and training services in Dallas.

Mrs. Nunn has served on numerous boards and advisory committees throughout the Metroplex and currently serves on the board of the North Texas Commission, E.K. Bailey Ministries, and the Harmony Community Development Corporation. She is a member of the Leadership Dallas Alumni Association and past president of the Association of United Way Agency Executives which afforded her the opportunity to serve on the United Way's Board of Directors and Finance Committee.

Her passion is coaching nonprofit and corporate professionals and mentoring young women seeking career guidance, encouragement and support. She is highly engaged as a volunteer through church, civic and nonprofit organizations. Mrs. Nunn is a recent graduate of the Nonprofit Leadership Certificate Program jointly sponsored by the Center for Nonprofit Management and Southern Methodist University. She is often engaged as a panel speaker and workshop presenter on nonprofit issues, such as board governance, ethics and accountability, communication and executive leadership.

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Tom Pearce

President of iLead Consulting & Training, Mr. Pearce is a world class developer of executive talent.  As the Vice President of HR and Administration for ARCO China, he supervised 25 people and managed a budget of $8 million.  He slashed $2 million from his budget and developed others so effectively that he gained recognition at the highest levels of ARCO.  Over the years, his training expertise and his eye for executive talent have earned him invitations to Indonesia, London, Norway, Nigeria, and Dubai to help with their development efforts. 

As a trainer, Mr. Pearce has worked with Blockbuster, Mobil, Nortel, British Petroleum, and the Environmental Protection Agency to help each of those organizations develop more versatile leaders. Mr. Pearce is an award winning speaker, and trainer.  His firm was recently recognized by Executive Excellence Magazine as one of the top Leadership Development firms in the country. 

He has an MBA from Duke University in North Carolina and an undergraduate degree in Communications from William and Mary.  In 2004, Mr. Pearce was nominated as the “Volunteer of the Year,” for the City of McKinney for his participation in a variety of community causes.

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Ann Ranson

Ann Ranson, a sales & marketing coach & consultant, works with business owners & non-profits who understand the power of marketing and want to be smart about increasing revenue. Her platform of social responsibility drives her desire to help her clients work smarter through partnerships - whether that's a strategic alliance or a cause marketing campaign, because she's learned that when we work together we are working smarter.

Ann draws on her career spanning 30+ years in the rough-and-tumble media world and gives you the benefits of her Fortune 500 experience.

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Chad Rosen

Chad M. Rosen, CPA, MBA, MS is the managing member of CMROSEN, LLC. He is a Certified QuickBooks ProAdvisor and specializes in the needs of local nonprofit organizations. Chad's previous CPA firm experience made him known for providing excellent service with friendly and prompt client interaction. He graduated magna cum laude from UCLA and received his MBA in finance and MS in accounting from the University of Texas at Dallas. Chad enjoys spending his free time with his wife and baby.

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Barbara Ann Roy

Barbara Ann Roy, Development Professional for over 25 years in the Dallas Fort Worth area, originally from New Hampshire, began her career as a High School English teacher. Diverse fundraising experience as the Director of Adult Education for the American Indian Center which was federally funded; the Associate Executive Director for Girls, Inc. which is part of United Way; the MIS Director for Planned Parenthood which is funded by client fees, as well as private and public donations. Most recently, Barbara Ann is a Data Management and Development Consultant with clients in education, social and health services, as well as the arts. Her specialty is the “behind the scenes” of development work - designing and reorganizing donor data bases, developing work and communication plans, organizing staff support for volunteer efforts, and calendaring development activities. She teaches classes here at the Center for Nonprofit Management in the Certificate Program, and provides systems support for nonprofits in the Dallas Fort Worth area and New England where she summers. 

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Carole V. Rylander, CFRE

With more than 21 years of service in the sector, Ms. Rylander offers customized solutions to challenges experienced by not-for-profit organizations. She makes use of multiple techniques such as hands-on consulting, facilitation, executive coaching and training services to empower board and staff leadership and to create synergy among operational areas. She draws upon any one or a combination of strategies to assist leadership in moving their organization to a new level of productivity and efficiency, thereby achieving greater success in fulfilling their mission.

Ms. Rylander has significant experience with feasibility studies and capital campaigns, major gifts, annual giving, strategic planning, board development and governance, governance and development audits, development planning, program and constituent communications and grantseeking.
Ms. Rylander is a frequent speaker whose highly rated workshops and trainings benefit board and staff leadership as well as corporate executives seeking to be engaged in the not-for-profit sector. Presentation topics include: Strategies for Successful Trustee Leadership, Before Joining a Board…, Fundraising…It's Not About the Money, Leading Your Leadership to Major Gift Success, Four Keys to Fundraising Success, Managing the Development Office, and The Case Statement Workshop, among others.  

She is a past president of the Dallas Chapter of the Association of Fundraising Professionals, and has held accreditation as a Certified Fund Raising Executive (CFRE) since 1990. Ms. Rylander is a member of the International Association of Facilitators and is a Qualified Trainer with the Institute of Cultural Affairs.

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Susan Saunders, MPA

Susan Saunders, MPA, principal of SGS Solutions, provides consulting services to private family foundations, non-profit organizations and for-profit corporations.  Her work focuses on strategic planning, governance and funds development, programs and marketing communications and neutral facilitation.  Prior to creating her own firm,

Ms. Saunders served as the Grants Administrator for a large family foundation in Texas. Ms. Saunders started a nonprofit organization leading its operations for the first six years. She served as senior executive for a large international economic development firm based in Washington, D.C.  Ms. Saunders consulted on large multi-country projects in Africa, Asia, Latin America and the Near East, primarily in the health field. Through her work with public and private sector partners around the world, she led multi-disciplinary teams to complete complex assignments. 

Early in her career, Ms. Saunders assisted with the start up of a consulting business in Washington, D.C.  She initiated and managed the international division that comprised eighty percent of the firm's business in less than six years.  Her first job out of college was in Dhaka, Bangladesh, with an international nongovernmental organization where she was placed in a management capacity after five months of work. 

Ms. Saunders is a member of the Association of Fundraising Professionals and the International Association of Facilitators.  She serves on the Board of the Association of Philanthropic Counsel. She volunteers as faculty for the Dallas Center for Nonprofit Management.  Ms. Saunders earned her B.A. from Mills College in Oakland, California.  She received a Masters degree in Public Administration (M.P.A.) from American University in Washington, D.C.

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Diane Schorr

Diane Schorr principal of Organizational Possibilities, brings experience from nonprofit, government, higher education and business entities providing a solid foundation for collaborating with a variety of groups. A native of Cleveland, Ohio, Diane relocated to the Dallas area in 2007 where she has been volunteering with a nonprofit group to strengthen its social enterprise. With a special interest in capacity building for small to midsized nonprofits, projects have included conducting program assessments of foundation grantees, leading strategic planning initiatives, executive coaching, conducting board training sessions, and supporting a social enterprise planning process. Diane worked as Supply Management Consultant and Staff Counsel with the Northeast Ohio Sourcing Office (NEOSO), a regional council of governments and non-profit organization focused on improving the economic condition of local governments in a 16-county region of Northeast Ohio. She was selected as a member of the inaugural class of the Cleveland Executive Fellowship, a leadership immersion program created by The Cleveland Foundation. Diane previously developed and managed volunteer experiences in The Center for Community Service at John Carroll University.  She practiced law for 12 years, representing applicants for Social Security disability and workers' compensation benefits. Diane holds a J.D. from Cleveland-Marshall College of Law at Cleveland State University and a B.S.  in Business Administration from John Carroll University. Her volunteer work includes serving on the grants and outreach committees for the Dallas Women's Foundation, serving as an instructor for the Nonprofit Management Certificate program administered by the Dallas Center for Nonprofit Management and Brookhaven College. Diane volunteered as a magistrate in the South Euclid Community Diversion Program, as well as served on an advisory committee to the Cleveland Sight Center and the Superintendent's Advisory Council for the South Euclid-Lyndhurst school district.

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Jenny Scott

Jenny Scott is the Executive Director and Co-Founder of Heroes for Children. Heroes for Children provides financial and social assistance to families, within the state of Texas, with children battling cancer. She studied French and Secondary Education at Texas Tech University and became a middle school teacher in 2000. In 2001, she was named Teacher of the Year in Plano ISD. Her daughter Allie's diagnosis of Acute Myeloid Leukemia changed her career path in May 2004. Jenny's online journal, www.scotthousehold.com, brought together thousands of people inspired by Allie's strength and courage. In 2004, Jenny formed Heroes for Children with another mother, Larissa Linton, who lost a child to the very same leukemia. Since the inception of Heroes for Children, more than 1,500 pediatric oncology families have been assisted through services.

Jenny also serves as the Arts & Crafts Director of Camp Discovery, a special camp for children with cancer, and is a board member of the Princess Alexa Foundation, helping seriously ill children through dress up and play. She is an advocate for blood donation and often speaks at functions for Carter BloodCare about the need for blood products.  Jenny is committed to sharing her passion of better the lives of cancer patients. She has been featured on Good Morning Texas, the Dallas Morning News, and numerous articles in Park Cities People and Paper City.

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LouAnne Smith

LouAnne Smith has served as Volunteer Coordinator for Doctors Hospital for the past eight years, and has been a volunteer manager in Dallas for over 28 years. She has worked with volunteers at the Dallas Zoo, the Dallas Aquarium at Fair Park, social service agencies, educational organizations and faith-based groups.  In addition, she owns and operates "Volunteer Solutions", a consulting company that works with volunteer-based organizations to maximize their effectiveness with volunteers. After graduate school, LouAnne began her career as a teacher and curriculum developer at the high school and college levels. She has also been active as a volunteer in the Dallas nonprofit community. As a Booker T. Washington Arts Magnet High School Advisory Board member, she helped to create and manage the school’s mentoring program. She serves on the board of Big Thought, an arts education organization for children, and is an active trainer and consultant with the Center for Nonprofit Management. She lives in Dallas with her husband, and they have three sons.

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Jack Straus, JD

Jack Straus is an attorney whose primary focus is on the tax issues surrounding nonprofit organizations. He splits his time between a dual role at Pioneer Bible Translators as General Counsel and Finance Director, and his private practice. He is also an adjunct professor at Dallas Christian College where he teaches National, State, and Local Government.

He has been a speaker on tax and legal issues for nonprofits at a number of churches and conferences, including the Christian Stewardship Association, North American Christian Convention, the National Missionary Convention, the Christian Legal Society, and both the Sixth and Seventh Annual Regional Faith Based Community Empowerment Conferences. He lectures at Dallas Christian College's professional development seminar on tax and legal issues for ministers and churches. And he has written articles for such diverse publications as the Christian Standard, The Lookout, the Japan Commercial Arbitration Association Journal, and the National Association of Church Business Administration Ledger

Jack graduated from Emory University in 1977, and then the University of Georgia Law School in 1980. After working in the financial and estate planning area for a number of years, he became General Counsel for a real estate development company. Then, in 1987, Jack and his wife, Karen, started Mission Imports. It started with a trip to Zambia with a team of missionaries and businessmen to discuss with Zambian officials their debt situation. As a result of that trip he came away seeing the need to create a vehicle that would provide both stable employment and foreign exchange earnings to countries like Zambia and at the same time provide an opportunity for bi-vocational missions. The result was the formation of an alternative trade company that designed and purchased handicrafts from groups in developing world countries. Since its founding in 1987, Mission Imports went on to create full time or part time jobs for hundreds of artisans in numerous countries. It provided a bi-vocational missions platform for Jack and a number of associates. And through product purchases from groups in Honduras, Philippines, Bangladesh, India, Colombia, Zambia, Brazil, Haiti, Peru, Chile, and Russia, was able to channel millions of dollars back to artisans, both directly and indirectly. The company built a customer base of over 3,000 retail accounts in the United States (including such well-known retailers as Pier 1 Imports, Crate & Barrel, Walt Disney Co., and Eddie Bauer) with about 60 independent sales representatives. The company was sold at the end of 1996, at which point Jack moved back into the practice of law.

From 2001 to 2003, while continuing to maintain his private practice, Jack also served as the director of the Low Income Tax Clinic at Central Dallas Ministries L.A.W. Center (Legal Action Works).

Jack serves as an elder at Valley View Christian Church in Dallas, TX, and is on the board of Carrollton Pony Baseball. He currently coaches both youth baseball and basketball. He is a member of the State Bar of Texas, State Bar of Georgia, Christian Legal Society, and Dallas Bar Association.

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Nancy C. Wonders

Nancy Wonders Dearing is a Transformational Change coach and consultant whose specialty is bold, innovative and invigorating conversations.  She has served as a guide and partner with her clients in their efforts to effect positive and innovative change in their lives and their work environments.  She works one on one with organizational executives and their leadership teams in both business and the non-profit sector.  Her clients include independent schools, non-profits, and organizations in accounting, manufacturing, health care, consulting, and technology sectors. 

Nancy obtained her MS in Counseling Psychology from the University of North Texas and her BBA in Accounting from the University of Wisconsin.  Additional education includes facilitator training in the following methodologies:  Collaborative Strength Based Planned Change, Strozzi Institute's Embodied Leadership Coaching Program, Dialogue and Dynamic Dialogue and Visions Training, (a personal approach to multiculturalism).  Her work is influenced by the work of David Whyte the corporate poet, Robert Kegan (Harvard University) and Lisa Lahey (Minds at Work) and their innovative adult development and change processes and Parker Palmer, author or Let Your Life Speak and founder of the Courage to Lead organization.  Her solid results with “stuck conversations” have been influenced by the work of The Public Conversations Project of Cambridge, MA. 

Representative accomplishments include: facilitating The Hockaday School through significant organizational change via a unique Visioning process based on bold and innovative conversations within the school community and creating and teaching a 21st Century Leadership course for University of Texas at Dallas (UTD). 

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Sheryl Reid Wylie, CFRE

Sheryl Reid Wylie is the principal of The Wylie Group, a professional consulting firm serving nonprofit organizations in funds development and planning, campaign feasibility studies, campaign management, grant writing and special event assessments.  Prior to establishing The Wylie Group in 2002, Ms. Wylie was the Development Director of Bryan's House, a nationally acclaimed pediatric AIDS program, for over thirteen years. 

Ms. Wylie has held accreditation as a Certified Fund Raising Executive (CFRE) for over nine years.  She has a board range of experience in all areas of development including capital and endowment campaigns, major gifts, annual fund drives, grantsmanship, special events, corporate giving, direct mail, planned giving, development office management and development software. 

Ms. Wylie has served the Dallas philanthropic community in a professional and volunteer capacity for many years.  Prior to moving to Dallas in 1978, Ms. Wylie worked for five years in trust departments of banks in New York City and Philadelphia.  Ms. Wylie received a Bachelor of Science degree from the University of Illinois in Education, a paralegal certificate in estate and trust law from the Institute for Paralegal Training in Philadelphia, and a marketing certificate from Southern Methodist University. 

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Kim Young

With almost 30 years experience in marketing, public affairs and media relations in the for-profit and not-for-profit sectors, Kim Young has gained professional perspective and strategic insight from all sides of the desk. Her work as an award-winning communicator is complemented by Kim's passion for, and hands-on work with evolving technologies that help enable dialogue, build relationships and grow partnerships.

In 2004, Kim started the forest & the trees, to help organizations implement the communications framework necessary to build the partnerships with customers, donors, members and community that are essential today for growth and sustainability.

Kim was an award-winning journalist for statewide and national publications, including Ad Age and ADWEEK, and she has held senior local, statewide, regional and national marketing and communication positions in the commercial airline, economic development, financial services and professional services sectors. She has worked for companies such as Deloitte & Touche and Bank of America, as well as non-profits such as PBS and the BBC, the Texas Commission for the Arts, the Texas Association of Convention and Visitors Bureaus, the Greater Dallas Chamber of Commerce, the Lone Star Emmy Chapter and Empower African Children.

Kim has been an instructor for the Nonprofit Management Certificate program administered by the Dallas Center for Nonprofit Management and Brookhaven College since the program began in 2004.  Kim completed Stanford University's Center for Social Innovation's Nonprofit Management Institute in 2006.

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Carl Youngberg

The encouragement of high personal and organizational performance is the work of Concepts 3. As a successful communications and human relations company, Concepts 3 provides professional development programs, resources and services. The company believes that through discovering our dominant behavior preferences, we can impact our business success by letting our behavior knowledge work for us to produce the results we want. The core business of Concepts 3 is the delivery of keynotes, retreats, and development presentations with topics ranging from organizational change, generation differences in the workplace, emotional intelligence, and superior customer services. Concepts 3 is frequently sought out as a contributor by the print media as commentator and writer. These include The Wall Street Journal, The Dallas Morning News, Women's Wear Daily, and many newspapers and trade magazines.

President Carl Youngberg incorporates his experience in high technology, retail, wholesale, insurance, education, manufacturing, and fashion. In his work experience, Carl has been associated with some of the top executives in specialty retailing in the world. His career includes over 21+ years of executive experience at Neiman Marcus in Dallas and Saks Fifth Avenue in New York and around the country. As Director of Executive Development at SFA in New York, he was responsible for the development of executive level personnel for the Company. Today Concepts 3 clients include Microsoft, MCI, Boise Cascade Office Products, Office Depot, IBM, University of Texas Medical Branch Hospitals, Zale Lipshy University Hospital, Neiman Marcus, Trammell Crow, The Dallas Market Center, The Principal Financial Group, United Way, Region 10 Education Service Center, MetLife, DISD, La Madeleine French Bakery and Cafe and Coca Cola Bottling Group Southwest. He presents regularly at Southern Methodist University on human behavior and the work place.

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